Privacy Policy

Effective date: 1 January 2024

This Privacy Policy describes how Vyrelquanta Pty Ltd (ABN 00 000 000 000), located at Level 12, 101 Collins Street, Melbourne VIC 3000, Australia ("Vyrelquanta", "we", "us", or "our") collects, uses, and handles personal information when you use our website at vyrelquanta.com and our associated digital platform services.

1. Information We Collect

We may collect the following types of personal information:

  • Contact information you provide when submitting an access request or contacting support, including your full name and email address.
  • Communications you send to us through the contact form or by email, including the content of your messages.
  • Technical information collected automatically when you visit our website, including your IP address, browser type, and pages visited.
  • Usage data related to your interactions with the platform interface after access is granted.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

  • To review and process your platform access request.
  • To communicate with you regarding your request, onboarding, and ongoing support.
  • To provide and maintain platform access and services.
  • To respond to enquiries submitted through the contact form or by email.
  • To improve the platform's functionality and user experience.
  • To comply with applicable legal obligations.

3. How We Share Your Information

Vyrelquanta does not sell, rent, or trade your personal information to third parties. We may share information with trusted service providers who assist us in operating the platform, subject to confidentiality obligations. We may also disclose information where required by law or to protect the rights and safety of our users or the public.

4. Data Retention

We retain personal information for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law. When information is no longer needed, it is securely deleted or anonymised.

5. Data Security

We implement appropriate technical and organisational measures to protect personal information against unauthorised access, loss, or misuse. However, no digital system can guarantee absolute security, and we encourage users to take reasonable precautions when sharing information online.

6. Your Rights

Depending on your location, you may have rights to access, correct, or request deletion of the personal information we hold about you. To exercise any of these rights, please contact us using the details below.

7. Cookies and Tracking

Our website may use standard browser cookies to maintain session state and improve usability. We do not use cookies for third-party advertising or cross-site tracking purposes.

8. Third-Party Links

Our website may contain links to third-party services. We are not responsible for the privacy practices of those services and encourage you to review their respective privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. Continued use of the platform after changes constitutes acceptance of the updated policy.

10. Contact Us

For privacy-related enquiries or to exercise your rights, please contact us:

  • Email: [email protected]
  • Phone: +61 3 9000 4821
  • Address: Vyrelquanta Pty Ltd, Level 12, 101 Collins Street, Melbourne VIC 3000, Australia